Privacy Policy

Introduction

Welcome to SMEFIT (the "Site"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information in accordance with New Zealand’s Privacy Act 2020.

1. Information We Collect

Personal Information

We may collect personal information from you when you:

- Register or create an account on our Site.

- Subscribe to our newsletter or other communications.

- Make a purchase or place an order.

- Contact us with a query or request information.

- Participate in surveys, competitions, or promotions.

The personal information we collect may include:

- Your name.

- Email address.

- Postal address.

- Phone number.

- Payment information.

Non-Personal Information

We may also collect non-personal information about your interactions with our Site. This may include:

- Browser type.

- IP address.

- Pages visited.

- Time and date of visit.

- Referring site details.

2. How We Use Your Information

We use the information we collect for the following purposes:

- To provide and improve our services.

- To process transactions and send you related information, including purchase confirmations and invoices.

- To communicate with you, including responding to your comments, questions, and requests.

- To send you technical notices, updates, security alerts, and support and administrative messages.

- To send you marketing and promotional communications (you can opt-out at any time).

- To monitor and analyse trends, usage, and activities in connection with our Site.

- To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of SMEFIT and others.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:

- Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. We use a variety of security technologies and procedures to help protect your personal information.

5. Your Rights

Under New Zealand’s Privacy Act 2020, you have the right to:

- Access your personal information.

- Request correction of your personal information.

- Object to the processing of your personal information.

- Request deletion of your personal information.

To exercise these rights, please contact us at hello@smefit.co.nz.

6. Cookies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the bottom of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

- By email: hello@smefit.co.nz

- By visiting this page on our website: www.smefit.co.nz/contactus

Thank you for visiting SMEFIT. Your privacy is important to us, and we are committed to protecting your personal information.

Last Updated: 24 April 2024